Austin Property Management Company
Reliable Local Property Management That Makes a Difference
Finding the right property management company in Austin can make all the difference when it comes to the success of your rental property. At Bay Property Management Group Austin, we help owners take the stress out of property ownership by handling everything from marketing vacant homes and placing qualified tenants to coordinating maintenance, collecting rent, and protecting long-term property value. Whether you own a single rental house, a multifamily property, or an expanding investment portfolio, our experienced team combines local market knowledge with proven management systems to help you reduce vacancies and increase returns. We know what we’re doing and we have the local market knowledge to get it done right.
Units Under Management
Eviction Rate
Avg. Time on Market (Days)
Renewal Rate
Years in Business
Avg. Google Rating
What to Look for in a Property Management Company in Austin
Choosing a property management company isn’t always that easy. You’re trusting them with one of your largest investments. You want a team that understands the Austin rental market inside and out. They should know how different neighborhoods perform, where rental demand is strongest, what tenants are looking for, and how to price your property so it generates strong returns on your long-term investment.
Just as important is how the company operates behind the scenes. Good property management depends on efficient systems for everything from marketing vacant homes and screening potential tenants to coordinating maintenance and responding quickly to tenant questions. A company with strong local relationships can often schedule repairs faster, recommend qualified vendors, and resolve issues before they become larger and more expensive. Those day-to-day details have a direct impact on tenant satisfaction and the long-term condition of your Austin real estate investment.
Finally, look for a property management company in Austin that treats your rental like a long-term investment instead of simply another address in its portfolio. They should provide clear financial reporting, explain their fees upfront, offer practical recommendations that improve profitability, and communicate regularly so you always know how your property is performing.
At BMG Austin, those are the standards we strive to deliver every day. We offer:
- 16 years of professional property management experience
- Over 8,000 units under management across 5 markets
- Less than 1% eviction rate
- An average of 23 day(s) on market for our listings
That experience and reliable performance is what many owners are looking for when choosing a property management company in Austin. They want a partner that can be with them for the long-term.
Get a Free Property Management Quote Today
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What Do Our Austin Property Managers Offer?
24/7 Emergency Maintenance
Owners and residents get real peace of mind with our 24/7 emergency maintenance, so no issue goes unaddressed. Whether it is 3 a.m. or 3 p.m., our on-call coordinator is ready to respond and our in-house Austin maintenance team moves fast, while your dedicated property manager works to determine repair responsibilities for prompt, efficient service.
Affordable Monthly Fee
We keep our Austin management fees competitive and among the lowest in the market, with a transparent, flat structure and no surprise charges. You also get monthly financial reporting and a real-time owner portal to check your account anytime, so more of your income works toward the best possible ROI.
6-month Tenant Placement Warranty
Our strict, data-driven screening keeps our eviction rate under 1% for the tenants we place, and we back it up. If a tenant we placed is evicted for non-payment within six months, we will re-lease your Austin property for free.
Broker-owned and Locally Operated
BMG is a broker-owned company founded by licensed real estate broker Patrick Freeze, and our Austin office is run by a seasoned local team licensed in Texas. We bring real, on-the-ground market knowledge and stay current on Austin landlord-tenant law to protect your investment at every step.
30-day Leasing Average
Vacancy is an expense no owner can afford. Our dedicated leasing team uses professional listings and broad syndication to put your property in front of qualified renters fast, leasing in under 30 days on average and often much sooner.
Tenant Retention
For us, the real mark of a job well done is keeping tenants and owners for the long haul. Many clients stay with us for years, helping us maintain an average tenant retention rate of about 80% across our markets. We handle resident concerns promptly while protecting your bottom line and your real estate holding.
Full Service Property Management
Our Austin team handles every part of property management, from marketing and tenant screening to leasing, rent collection, and maintenance coordination, so ownership feels effortless. With a focus on responsive, personal service, your property manager is there when you need them, by phone, email, or text.
Property Types We Manage
Single-Family Property Management
Maximize the return on your investment for your single-family rentals. With local expertise. BMG Austin helps market your property, screen qualified tenants, coordinate maintenance, and handle the day-to-day responsibilities in a way that creates efficiency and frees you up. You can spend less time managing your investment and more time growing it.
Multi-Family Property Management
Grow your multifamily investment with professional property management tailored specifically to apartment buildings, duplexes, townhomes, and other multifamily investments. We help owners maximize occupancy through strategic marketing, thorough tenant screening, maintenance coordination, and so much more. Our proactive management supports your long-term investment goals.
Austin Property Management Services Near You
Your Local BMG Austin Property Management Office is Located Here:
702 Rio Grande Street, Suite 307
Austin, Texas 78701
Areas We Serve Near Austin
- Downtown Austin
- South Congress
- East Austin
- Mueller
- Hyde Park
- Zilker
- Travis Heights
- Tarrytown
- North Austin
- South Austin
- Westlake
- Round Rock
- Georgetown
- Cedar Park
- Pflugerville
- Leander
- Lakeway
- Bee Cave
- Hutto
- Buda
- Kyle
- Williamson County
- Travis County
- Hays County
Austin Property Management Laws and Requirements
When it comes to owning rental property in Austin, there are important legal responsibilities that landlords need to not only know but follow under both Texas state law and local housing regulations. While Texas has statewide landlord-tenant laws, Austin also enforces local rules related to property maintenance, occupancy standards, and tenant safety.
Austin’s regulations are designed to help maintain safe and habitable rental housing while protecting both property owners and the tenants. Generally speaking, landlords are expected to keep properties in good repair, follow fair housing requirements, and stay compliant with Austin landlord-tenant laws, as well as local building and safety codes. Here is a breakdown of some of the basics.
Property maintenance requirements
Landlords should maintain rental properties in a safe and habitable condition, including plumbing, heating, electrical systems, and structural components.
Smoke and safety device compliance
Texas law requires working smoke detectors in rental homes. Landlords should also confirm compliance with local safety and building codes.
Security deposit laws
Texas landlords need to follow state rules regarding security deposit handling, deductions, and return timelines after a tenant moves out.
Fair housing compliance
Landlords must comply with federal and Texas fair housing laws that prohibit discrimination during the rental process.
Repair and remedy requirements
Texas law outlines how landlords need to respond to certain repair requests, especially ones that affect a renter's health or safety.
Short-term rental regulations
Property owners operating short-term rentals in Austin may be subject to additional city permitting and zoning requirements. It's important to investigate the laws in your area.
Eviction procedures
Landlords need to learn and follow Texas eviction laws and proper notice requirements before they begin going down that road. It is important for them to understand that process, and property managers can help.
Because laws can change and requirements may vary by property type and location, many owners want to work with an experienced Austin property management company to help maintain compliance and reduce risk. Get familiar with Texas rental laws and Austin regulations before issues arise.
BMG Austin Property Management Services
The State of the Austin Rental Market
The Austin rental market has settled into a much more balanced phase after the rapid growth earlier in the decade. A large wave of new apartment construction has given renters more choices, while the region’s strong economy, continued population growth, and expanding job market continue to support healthy demand. For landlords and investors, that means the market is more competitive than it was a few years ago, but well-maintained and properly priced properties continue to perform well.
Recent data suggests the Austin and Texas rental market has become much more competitive for landlords than it was just a few years ago, but it’s also becoming more affordable for renters. The average rent across all residential property types is around $2,000 per month (Zillow), while apartments average closer to $1,600 (KUT News), depending on location and size. A wave of new apartment construction has increased inventory throughout the metro area, giving renters more choices and helping moderate prices. Austin has actually become one of the more affordable major rental markets in the country. For property owners, this means thoughtful pricing, effective marketing, and professional management have become even more valuable in today’s market.
Downtown Austin
Downtown is the city's employment and entertainment core, home to major office towers, the Rainey and 6th Street districts, and high-rise apartments within walking distance of work and nightlife. That concentration of jobs and walkability keeps rental demand steady and supports premium rents for well-located units.
East Austin
Once industrial, East Austin has become one of the city's most dynamic areas, known for its dining, music venues, galleries, and quick access to downtown. Ongoing redevelopment and strong appreciation make it a popular choice for renters and investors alike.
South Congress
South Congress (SoCo) is one of Austin's signature districts, lined with local shops, restaurants, and hotels just across the river from downtown. Its walkability and destination appeal keep rental demand high and vacancies low for nearby properties.
Pflugerville
Pflugerville offers a more suburban feel while keeping Austin within easy reach. With continued residential and commercial development, access to major transportation avenues, and expanding local amenities, it offers rental property investors a growing market just outside Austin.
Zilker
Anchored by Zilker Park, Barton Springs, and the shores of Lady Bird Lake, Zilker is one of central Austin's most desirable neighborhoods. Limited inventory and high demand for its outdoor access and central location support strong, stable property values.
Mueller
Built on the site of Austin's former airport, Mueller is a master-planned, mixed-use community with parks, retail, and modern homes, anchored by Dell Children's Medical Center. Its walkable design and newer construction drive consistent rental demand.
Hyde Park
One of Austin's oldest and most established neighborhoods, Hyde Park is known for its historic bungalows, tree-lined streets, and proximity to the University of Texas. That location supports reliable, year-round rental demand for area owners.
Round Rock
Round Rock is a major suburb north of Austin and home to Dell Technologies' headquarters, giving it a deep, stable job base and prices below the urban core. Those fundamentals make it one of the region's most reliable single-family rental markets.
Georgetown
Just north of Round Rock, Georgetown pairs a historic courthouse square with rapid expansion, ranking among the fastest-growing cities in the country for several years running and recently passing 100,000 residents. That sustained growth and relative affordability continue to drive rental demand and long-term investment potential.
Are You Ready to Get Started with an Austin property manager?
If you’re ready to maximize the performance of your rental investments, contact Bay Property Management Group today. Our team is here to simplify the day-to-day management of your properties while helping you increase returns from your Austin rental portfolio.
Discover the Bay Property Management Group difference and see why property owners trust us for reliable, results-driven Austin property management services.
Should I Hire a Property Management Company?
Whether you should hire a property management company depends on your goals as a rental property owner. If you enjoy being hands-on, have the time to handle things like maintenance requests, tenant communication, leasing, and so much more, than maybe you can handle it on your own. That said, many owners find that the responsibilities grow quickly, especially as they add more properties.
A professional property management company can take those day-to-day responsibilities off your plate while helping your investment perform more efficiently. Experienced managers understand local rental markets, stay current on landlord-tenant laws, coordinate repairs, and so much more. There are many reasons why investors take the extra step to hire one.
Less day-to-day work
A proper property management company in Austin can handle leasing, tenant communication, maintenance coordination, and many of the ongoing responsibilities. And they do it well, because they have experience and systems set in place for these things.
Professional market knowledge
Experienced managers know how to price rentals competitively, market vacancies effectively, and attract qualified tenants.
Help navigating regulations
Staying current on landlord-tenant laws and housing requirements can be tough. Professional management helps with this.
More time to focus elsewhere
Instead of managing every maintenance call or tenant question, you can spend your time growing your investment portfolio in other ways.
Austin Property Management Pricing
Bay Property Management Group Austin will handle all your property management needs from A to Z at the following rates:
Property Management Monthly Fee
of First Month’s Rent
Lease Renewal Fee - One Month's Rent
Onboarding Fees
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Should I Hire a Property Management Company or Self-manage My Austin Rental?
Self-managing an Austin rental means taking on one of the most complex rental markets in the country — a metro that spans two counties and multiple JP court precincts, a rental base heavily driven by tech-employer corporate relocations, one of the strictest short-term rental frameworks in Texas, and a post-boom pricing environment where the number that worked two years ago no longer works today. Add the routine work of leasing, maintenance, rent collection, and inspections, and the workload adds up quickly.
Bay Property Management Group gives Austin rental owners one local team to manage the property, support compliance across those Austin-specific frameworks, and handle the day-to-day responsibilities of being a landlord. Here is how full-service Austin property management compares with managing the rental yourself.
| Bay Property Management Group | Self-Management | |
|---|---|---|
| Your Local Austin Team | You are assigned a dedicated Austin property manager and a dedicated leasing agent working out of our Rio Grande Street office, backed by an in-house accounting team and Texas-licensed leadership. Once a tenant is placed, your property manager becomes the single point of contact for you and your tenant. | One person handles leasing calls, bookkeeping, vendor scheduling, and tenant communication — often at the same time, and often after hours. |
| Tech Corridor & Corporate Relocation Tenants | Austin's rental demand is anchored by Dell, Tesla, Apple, Meta, Google, Oracle, IBM, and dozens of other tech employers moving people into the metro through corporate relocation programs. We manage tenancies with awareness of corporate relocation lease clauses, H-1B and L-1 visa tenant screening standards, and third-party corporate housing intermediaries who often handle the paperwork on behalf of the tenant's employer. | You screen and communicate with corporate relocation intermediaries directly, evaluate visa-holder applications with the appropriate compliance framework, and manage relocation clause negotiations without a template — an area where unfamiliarity with corporate leasing conventions can create friction with employer HR teams. |
| Travis & Williamson County Multi-Court Process | The Austin metro spans two counties — Travis (5 JP precincts) and Williamson (4 JP precincts) — and an eviction must be filed in the correct precinct of the correct county based on the property's address. Round Rock, Cedar Park, Pflugerville, Georgetown, and Leander sit in Williamson County; central Austin sits in Travis. We identify the right precinct, prepare and serve the required three-day notice to vacate, file the case, appear at the hearing, and coordinate the writ of possession with the constable's office. | You determine which county your property sits in, identify the correct precinct within that county, follow that precinct's specific filing procedures, appear in person at the hearing, and coordinate the constable execution — all while the property earns no income. |
| Austin's Three-Type STR Framework & Type 2 Restrictions | Austin regulates short-term rentals under a three-tier framework — Type 1 (owner-occupied), Type 2 (non-owner-occupied), and Type 3 (multifamily) — with Type 2 permits restricted in most residential zones and subject to active Development Services enforcement. If an STR strategy is on the table, we help you understand which permit type applies to your property, whether new Type 2 permits are being issued in your area, and what registration the city requires. | You interpret Austin's three-type STR framework, determine whether your property sits in a Type 2-restricted zone, and stay current on Development Services enforcement — an unpermitted or non-compliant listing can trigger significant city fines and forced delisting. |
| Post-Boom Market Repricing & New Supply Absorption | Austin had one of the fastest rent booms in the country in the early 2020s, followed by a historic wave of new apartment construction that has softened prices and increased competition for tenants. Pricing that worked in 2022 leaves properties sitting in 2026. We benchmark against current comparable rentals — not what similar units rented for last year — and adjust listing strategy for the current supply environment. | You research current comps in a market that has repriced meaningfully from its recent peak, distinguish between what similar units are listed at and what they are actually leasing at, and time your listing against the softest supply competition — decisions that are easy to get wrong when the market is still moving. |
| Multi-Utility Provider Landscape | The Austin metro has a fragmented utility landscape — Austin Energy serves most of the City of Austin, Pedernales Electric Cooperative covers western Travis County and parts of Williamson County, and Bluebonnet Electric serves parts of Round Rock and Pflugerville. Water utilities are equally fragmented (Austin Water, Round Rock, Cedar Park, and Pflugerville each operate their own). We coordinate the utility handoff at every turnover with the correct provider for the property's address so service isn't interrupted between tenants. | You identify which electric and water providers serve the specific property, set up owner accounts with each to prevent shutoff between tenants, and manage the turnover paperwork at every turnover — a more complex handoff than in markets served by a single citywide utility. |
| UT Austin Student Rental Cycles | Properties near the University of Texas — West Campus, Riverside, Hyde Park, and North Loop — operate on a fall-to-fall lease cycle driven by the academic calendar, with peak leasing activity between February and August. Student rentals also require different screening standards (guarantor documentation is common), higher turnover management, and marketing coordination timed to the UT academic calendar rather than the general Austin rental market. | You align listing timing with the UT academic calendar (a mistimed listing can lose an entire year of demand), collect and verify guarantor documentation for student applicants, and manage the higher turnover volume that comes with student tenancies. |
| Hill Country Climate: Cedar, Flash Floods, Wildfire | Central Texas brings its own climate patterns — heavy cedar pollen seasons that drive HVAC filter and duct maintenance, flash flooding risk in the Onion Creek, Shoal Creek, and Barton Creek watersheds, and wildfire risk in the western Hill Country properties around Bee Cave, Dripping Springs, and West Lake Hills. We schedule seasonal HVAC service, monitor flood-plain properties before storms, and confirm defensible-space maintenance where wildfire risk applies. | You track the seasonal maintenance calendar yourself, monitor National Weather Service flood watches for properties in flood-prone watersheds, and maintain defensible space around wildfire-risk properties — plus handle any insurance claims and vendor coordination when weather events occur. |
| Security Deposits & Move-Out Documentation | Move-out is where an unprepared owner loses the most money — a rushed inspection, an unitemized deduction, or a missed 30-day deadline can turn into treble-damages exposure under Texas law. We schedule the move-out inspection alongside the tenant's forwarding-address confirmation, document the property against the move-in report, itemize any deductions with vendor invoices attached, and issue the deposit refund and accounting within the statutory window. | You coordinate the move-out inspection while the tenant is still in the property, gather forwarding-address confirmation in writing, compare condition against move-in documentation you may not have created in the same format, and issue the itemized accounting within 30 days — where any missed step exposes you to three-times-the-amount liability plus tenant attorney fees. |
| What It Costs | A 7% management fee on collected rent, a $0 onboarding fee, a leasing fee of 70% of the first month's rent, and a lease renewal fee of 10% of one month's rent. All fees are stated upfront in the management agreement — no surprise assessments and no marked-up maintenance charges. | No management fee. The real costs live off the fee schedule and get bigger in a repriced Austin market: vacancy during longer lease-up cycles, retail vendor pricing at emergency rates, turnover from a mishandled corporate-relocation placement, an eviction that could have been prevented with better screening, and city fines from an STR or density-code step you didn't know applied. |
OUR AUSTIN PROPERTY MANAGEMENT Leadership Team
Alexus Harris
Director of Operations
Alexus Harris is the Director of Operations and has been with BMG for 1 year. With 11 years of experience in the property management industry, she brings extensive knowledge in operations, client service, and team leadership. As a Licensed Real Estate Agent in Texas, Alexus combines industry expertise with a strong commitment to delivering exceptional results for property owners, residents, and the teams she supports.
Edith Lopez
Director of Property Management
Tom Lund
Director of New Business Development
Mike Gray
I have proudly worked for BMG since the merger with Stone Oak and have built my career around one passion—helping others. As the Director of Leasing,
I enjoy creating positive experiences for both owners and tenants by providing support, guidance, and exceptional customer service. Building strong relationships, creating solutions, and maintaining open communication are at the heart of everything I do. My goal is to ensure owners and residents feel heard, valued, and supported throughout every step of the leasing process.
Our BMG Austin Property Management Reviews
Our Austin Property Management Onboarding Process
1
Initial Contact
Getting started is easy. Simply give us a call or submit a request through our website, and a member of our Business Development team will be in touch promptly to learn more about your property and your management goals. We’ll discuss the home’s location, condition, features, and rental potential, answer your questions, and review any local or state requirements that may apply before the property is listed.
The next step is a complimentary, no-obligation rental assessment at your property, where we’ll evaluate its condition, discuss recommendations, and help determine a price for your rental property based on current market conditions.
2
Signing and Setup
Once your management agreement is complete, we begin preparing your property. We’ll collect any necessary keys and documentation, add your property to our management system, and assign you a dedicated property manager who will serve as your primary point of contact throughout the process.
From there, your property manager will reach out to introduce themselves, explain what happens next, and answer any questions you may have. They’ll walk you through the upcoming steps, explain how communication and reporting work, and help make the transition into professional property management as smooth and straightforward as possible.
3
Getting Your Property Rent-Ready
Before your property goes on the market, we’ll make sure it’s ready to attract qualified tenants. If the home is vacant, our team will evaluate its condition, recommend any improvements that could help it rent faster, arrange professional photography, and create a compelling listing that highlights the property’s best features. If the property is still occupied, we’ll work with you and the current tenant to prepare for a smooth transition.
Once everything is ready, your property is listed across major rental websites and assigned to a dedicated leasing agent. You’ll receive links to your live listings along with regular updates on showing activity, market feedback, and pricing recommendations, helping position your property to lease as quickly as possible while maximizing its rental potential.
4
Ongoing Management
Once your property is leased, your dedicated property manager becomes your primary point of contact and oversees the day-to-day management of your investment. They work directly with your tenants, coordinate maintenance requests, schedule inspections, handle lease renewals, and address issues as they arise, allowing you to enjoy the benefits of rental ownership without managing every detail yourself.
Keeping owners informed is an important part of the process. You’ll receive regular financial statements from our accounting team and have 24/7 access to your online owner portal, with maintenance activity, invoices, inspection reports, and more. Throughout the tenancy, your property manager will also provide guidance and recommendations to help protect your investment.
What Does a Property Management Company Do?
Owning rental property can be a great investment, but it also comes with a long list of responsibilities that don’t stop after a tenant moves in. A property management company oversees the day-to-day operation of the property on the owner’s behalf, handling everything from finding qualified tenants and collecting rent to coordinating repairs and staying current with Texas landlord-tenant laws. The goal is to keep the property occupied, operating efficiently, and performing well financially while allowing owners to take a much more hands-off approach. A full-service property management company typically provides a wide range of services, including:
- Finding qualified tenants begins with marketing the property, creating professional listings, setting a competitive rental rate, and advertising vacancies across major rental platforms.
- Every applicant goes through a thorough screening process. This is something they oversee every step of the way. That includes reviewing income, employment, credit, rental history, and other qualifying factors before a lease is offered.
- Lease agreements are prepared and managed throughout the tenancy, including renewals and required disclosures.
- Rent is collected and tracked, with late payments addressed when necessary and regular financial reporting provided to owners.
- When repairs are needed, a property manager coordinates maintenance by scheduling qualified vendors, overseeing the work, and responding to emergency requests.
- Routine inspections help document the condition of the property, identify maintenance concerns early, and monitor compliance with the lease.
- They manage communication. That means a property manager serves as the primary point of contact for tenants, handling such things as questions and maintenance requests.
- They also help owners stay compliant with regulations and such things as Texas habitability laws, fair housing regulations, and other legal requirements.
Frequently Asked Questions
What areas does Bay Property Management Group serve in Austin?
Bay Property Management Group (BMG) provides full-service residential property management throughout Austin and the surrounding areas, including Downtown, East Austin, South Congress, Pflugerville, Zilker, Mueller, Hyde Park, Round Rock, and Georgetown.
BMG focuses exclusively on residential rental properties. That means single-family homes, townhomes, condos, and multi-family building. We do not buy, sell, or broker real estate.
How much does property management cost with BMG in Austin?
Bay Property Management Group’s monthly management fee in Austin typically runs a competitive monthly rate—among the lowest in the market. BMG uses a transparent, flat fee structure instead of adding surprise charges, so owners can predict their costs.
What fees does Bay Property Management Group charge?
Bay Property Management Group keeps pricing simple with a transparent fee structure and no hidden charges. In Austin this generally includes a monthly management fee, a tenant-placement fee, and a lease-renewal fee. Full details are on BMG’s Fees & Rates page.
Is there a startup or onboarding fee?
No. Bay Property Management Group does not charge a startup or onboarding fee in Austin.
Does BMG require a long-term management contract?
Bay Property Management Group’s management agreement is a yearly contract. That said, BMG is open to being flexible with month-to-month agreements where appropriate—the team would rather earn an owner’s business through performance than hold them to a term that doesn’t fit their situation. Contact the Austin office to discuss what works for your property.
What types of properties does BMG manage?
Bay Property Management Group manages residential rental properties in Austin, including single-family homes, townhomes, condominiums, duplexes, and multi-family apartment buildings. BMG’s focus is 100% residential investment property; it does not manage commercial-only buildings.
Does BMG manage HOAs or commercial properties?
No. Bay Property Management Group focuses exclusively on residential rental property management. BMG does not manage homeowners associations (HOAs) or commercial-only buildings, which lets the team specialize in maximizing returns for residential rental owners.
How do I get started or switch from my current property manager?
Getting started with Bay Property Management Group is simple: request a free rental analysis and the Austin team reviews your property’s rent potential and prepares an onboarding plan. If you already have a tenant, BMG handles the transition—reviewing the lease, transferring the security deposit, and introducing itself to the tenant for a seamless handoff.
What makes Bay Property Management Group different from other Austin property managers?
Every Bay Property Management Group owner gets a dedicated property manager and a dedicated leasing agent. The leasing agents are paid on commission, so they are directly incentivized to lease a property fast rather than let it sit.
BMG also runs the functions most property managers outsource or skip entirely—an in-house HR department, a dedicated recruiting team, in-house marketing, and in-house IT. That infrastructure means BMG hires and keeps better people, fills vacancies faster, and controls its own technology instead of waiting on a vendor. Combined with a 100% residential focus and transparent flat-fee pricing, it’s what separates BMG from most companies in the Austin market.
How does BMG market my rental, and how long does it take to fill a vacancy?
Bay Property Management Group’s average vacancy is 23 days. BMG markets rentals with professional photos, syndicated online listings, dynamic rent pricing, and targeted local outreach to attract qualified tenants quickly. Actual time-to-lease varies with the Austin market, season, price, and property condition, but the strategy is built to minimize vacancy without underpricing.
How does BMG screen tenants?
Bay Property Management Group uses a strict, data-driven screening process for every applicant: credit history, income verification (typically about three times the monthly rent), employment verification, rental and eviction history, and background checks—all conducted in full compliance with Fair Housing laws. The results speak for themselves: BMG has a less than 1% eviction rate for tenants placed directly by BMG.
When and how do I get paid my rental income?
Bay Property Management Group collects rent and disburses owner proceeds by direct deposit each month. Funds are typically sent on the first business day after the 5th of each month, and again on the 20th if rent was not paid before the first business day after the 5th. Owners can view statements and payment details anytime in their 24/7 online owner portal.
Do I get an owner portal, and what can I see?
Yes. Bay Property Management Group gives every owner 24/7 access to a secure online portal that updates in real time, so owners have complete transparency into exactly how their funds are being used. The portal shows rent payments, monthly financial statements, maintenance requests and invoices, inspection reports, and important documents—anytime, from any device.
How does BMG handle maintenance and repairs?
Bay Property Management Group keeps in-house maintenance technicians on staff for smaller jobs, which means faster response and better cost control, and uses trusted third-party vendors for larger jobs that call for a specialist. Tenants have 24/7 emergency support, routine repairs are handled promptly, and owners are notified through the portal.
How are repairs approved, and is there a maintenance reserve?
Owners set their own maintenance limit based on how involved they want to be, and provide a $500 reserve fund. Bay Property Management Group approves routine repairs up to the limit the owner sets and submits anything above that threshold for owner approval—except emergency repairs needed to protect health, safety, or the property. Owners who want to be hands-off can set a higher limit; owners who want to review everything can set a lower one.
Does BMG handle rent collection and late payments?
Yes. Bay Property Management Group manages the full rent-collection cycle—online payment options, late-payment reminders, and lease enforcement. Late fees are applied under Texas law; in Austin, a late fee of a reasonable amount set in the lease applies after a 2-day grace period.
What happens if a tenant stops paying rent?
If a tenant stops paying, Bay Property Management Group follows the proper legal process for Austin, handling every filing, notice, and court appearance from the first notice through re-renting the property.
In Texas, the process begins with a written three-day notice to vacate, unless the lease specifies a different notice period, giving the tenant an opportunity to pay or move before the court process starts.
If the matter is unresolved, BMG files an eviction suit in the Justice of the Peace court for the precinct where the property sits. After the hearing, if judgment for possession is entered for the owner, a five-day appeal period applies. Once it passes, BMG requests a writ of possession, which a constable executes. BMG manages the filings and required notices and works to get the property ready to re-rent as quickly as possible.
Does BMG work with Section 8 or housing choice vouchers?
Yes. Bay Property Management Group works with the Housing Choice Voucher (Section 8) program in Austin and helps owners navigate inspections, paperwork, and compliance. In many jurisdictions, source-of-income protections make refusing voucher holders unlawful, and BMG helps owners stay compliant.
How does BMG set the rent price for my property?
Bay Property Management Group prepares a comparative market analysis of similar Austin rentals—factoring in location, size, condition, amenities, and demand—but owners have final approval on price. Once the property is on the market, the owner’s dedicated leasing agent works directly with them to make adjustments as necessary based on showing activity and market response.
How often does BMG inspect my property?
What are my responsibilities as an owner versus BMG's?
Do I need landlord insurance?
Can BMG help get my property rent-ready?
Yes. As part of onboarding, Bay Property Management Group completes a rent-ready assessment identifying repairs, cleaning, or improvements needed to attract quality tenants and maximize rent, then coordinates the work through its in-house maintenance team and vendor network so the property is market-ready before listing.
How does BMG handle the security deposit?
Bay Property Management Group collects and holds the security deposit under Texas law. In Austin, the maximum deposit is not capped by state law (BMG’s standard is typically about one month’s rent), and it must be returned within 30 days of move-out with any itemized deductions. Texas does not require deposit interest or a separate escrow account. BMG documents condition at move-in and move-out to support fair deposit handling.
What rental license or registration is required in Austin?
Austin does not require a general rental license for most single-family rentals, though certain programs and inspections may apply. Bay Property Management Group helps owners obtain and maintain the required license or registration and stay current with inspections so the property can be legally rented.
How do I apply to rent a home managed by BMG?
To rent a home managed by Bay Property Management Group, submit an online application through the BMG Austin listing. Each adult (18+) who will live in the home completes a separate application, pays the application fee, and provides ID and proof of income.
What are the qualification requirements to rent?
Bay Property Management Group evaluates applicants on income (generally about three times the monthly rent), credit history, rental and eviction history, employment verification, and a background check—applied consistently and in compliance with Fair Housing laws. Specific criteria appear with each Austin listing.
How much is the application fee?
The application fee for a Bay Property Management Group rental in Austin is set by BMG per adult applicant. This non-refundable fee covers processing the application, including credit and background screening.
How much is the security deposit?
For BMG rentals in Austin, the security deposit is typically not capped by state law (BMG’s standard is typically about one month’s rent), in line with Texas law. The exact amount is stated in your lease and may vary with screening results. The deposit is refundable, minus lawful deductions for unpaid rent or damage beyond normal wear and tear.
When will I get my security deposit back after I move out?
How do I pay rent?
Tenants pay rent online through their secure Bay Property Management Group tenant portal, which supports electronic payments and autopay. Tenants can also pay by check, certified funds, or cash slip. Rent is due on the date stated in your lease.
Is there a grace period, and how much are late fees?
In Austin, rent is considered late after a 2-day grace period, and the late fee is a reasonable amount set in the lease, consistent with Texas law. The exact grace period and late fee are stated in your lease.
How do I request maintenance, and what about emergencies?
What repairs is the landlord responsible for?
On the owner’s behalf, Bay Property Management Group keeps the home safe and habitable—including major systems like heating, plumbing, and electrical, and structural repairs. Tenants handle minor upkeep (light bulbs, smoke-detector batteries) and any damage they or their guests cause.
Can I have pets, and is there a pet deposit?
Pet policies vary by property. Where pets are allowed, Bay Property Management Group may require a pet deposit or pet rent, disclosed in the lease. Under the federal Fair Housing Act, assistance animals (service animals and emotional support animals) are not pets and are not subject to pet fees or deposits.
How do I renew my lease?
Bay Property Management Group typically contacts tenants before the lease ends—often around 90 days out—to offer renewal terms, including any rent adjustment. Tenants who wish to renew sign the updated lease through their portal.
Can I break my lease early?
Breaking a lease early may carry consequences—an early-termination fee or responsibility for rent until the unit is re-rented. Bay Property Management Group reviews each situation individually. Certain protections (for example, survivors of domestic violence, or active-duty military under the SCRA) may allow early termination under Texas law.
How much notice do I give before moving out?
Notice requirements are specifically stated in your lease agreement and can range from 30 to 120 days of required notice, depending on the location and ownership of your leased property. Review your lease well before you plan to move so you don’t miss the window. Bay Property Management Group asks for written notice and a forwarding address to ensure a smooth move-out and deposit return.
How much notice does the landlord give before entering my home?
In Austin, Bay Property Management Group provides advance notice as stated in the lease before entering a rented home for non-emergency reasons such as inspections or repairs. Entry without advance notice is limited to genuine emergencies.
Who is responsible for utilities and lawn care?
Responsibility for utilities and lawn care is defined in your lease. In many Bay Property Management Group rentals, tenants pay electricity, gas, water, and trash, and single-family tenants often handle lawn care—but this varies by property, so review your specific lease.
Can my rent be increased, and how much notice is required?
Texas has no rent control, and state law prohibits local rent control except in a declared housing emergency. For rent increases in Austin, Bay Property Management Group provides written notice, and increases take effect only at renewal or as otherwise permitted by Texas law and your lease.
What is the eviction process in Austin?
Eviction in Austin follows a strict legal process, and only a court order can remove a tenant—self-help evictions such as lockouts or utility shutoffs are illegal. Bay Property Management Group manages every step lawfully on the owner’s behalf.
In Texas, the process begins with a written three-day notice to vacate, unless the lease specifies a different notice period, giving the tenant an opportunity to pay or move before the court process starts.
If the matter is unresolved, BMG files an eviction suit in the Justice of the Peace court for the precinct where the property sits. After the hearing, if judgment for possession is entered for the owner, a five-day appeal period applies. Once it passes, BMG requests a writ of possession, which a constable executes. BMG manages the filings and required notices and works to get the property ready to re-rent as quickly as possible.
What are the security deposit limits in Austin?
In Austin, the maximum security deposit a landlord may charge is not capped by state law (BMG’s standard is typically about one month’s rent). Texas does not require deposit interest or a separate escrow account. The deposit must be returned within 30 days of move-out with an itemized list of any deductions. Bay Property Management Group follows these Texas requirements on every managed property.
Are there rent control or rent stabilization laws in Austin?
Texas has no rent control, and state law prohibits local rent control except in a declared housing emergency. Bay Property Management Group stays current with local and Texas rent regulations to keep every managed property compliant.
What lead paint disclosure requirements apply in Austin?
Texas follows federal lead-based paint disclosure rules for homes built before 1978. Federal law also requires lead-based paint disclosure for homes built before 1978. Bay Property Management Group ensures required disclosures and registrations are completed for every managed property.
What are the smoke detector and safety requirements?
Texas law requires working smoke detectors in rental homes, and some jurisdictions also require carbon-monoxide detectors and other safety devices. Bay Property Management Group verifies required safety devices are present and functioning at every move-in and inspection.
Does Bay Property Management Group comply with Fair Housing laws?
Yes. Bay Property Management Group complies fully with the federal Fair Housing Act and all applicable Texas and local fair housing laws. BMG applies consistent, objective criteria to every applicant and does not discriminate based on any protected class.
What move-in and move-out inspection rights apply in Austin?
In Austin, Texas law gives tenants specific move-in and move-out inspection rights. Bay Property Management Group documents property condition at move-in and move-out, and—where required—notifies tenants of the move-out inspection so they can be present.
Where can I learn about tenant rights in Austin?
Tenants in Austin can learn their rights from the Texas Attorney General’s Renter’s Rights guide, Texas Law Help, and the Austin Tenants Council, along with the Texas landlord-tenant statutes. Bay Property Management Group encourages every tenant to understand their rights and is available to answer questions about any managed property.